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7 Questions To Ask Before Choosing A Laundry Service

According to research, Americans are spending more money than before on laundry facilities & dry cleaning services. As more people continue seeking employment outside their homes, the demand for commercial laundry services solutions also increase. 

With thousands of laundry services offering dry cleaning, full-service laundering facilities, self-service facilities, specialty cleaning, and more, it can be quite challenging to know which laundry service to choose. 

If many options exist in your area, you have to know how to determine a service that is professional and committed to offering high-quality services that suit your need. The question is, how can you choose the best one near you? 

To get you started, here are some questions that you can ask.

1. How Much Do They Charge?

Wash, dry, and fold services are mostly charged per pound. The laundry service provider will weigh your laundry to know how much to charge you for the services. 

While there might be other circumstances that can affect how much you pay, the prices can start from maybe a dollar per pound or more. There are dry cleaners who offer wash and fold services at an extra fee. Therefore, you have to not only know how much you are paying but also what you are paying for. 

Do not overlook this question. Some companies post their prices on their websites and apps so that they remain as transparent as possible.

2. Do They Accept Credit Cards?

While this seems like a no brainer, you will save yourself a lot of time if you can set up an automatic payment via credit card. We also live in a digital era, and if you choose to go to the laundromat, you should also be able to enter your credit card on their app and operate the washer or dryer from your phone.

Choose one that accepts all major credit cards. This way, you will earn your usual rewards for spending. Some laundry services allow users to earn loyalty points whenever they use their apps, which they can redeem for a free wash and dry services.

3. Do They Have Pickup and Delivery Options?

Americans spend a lot of time on laundry related activities and cleaning their homes. If you are busy and do not have time to go to the laundromat, you want a service that has a pickup and delivery option. Some providers will pick up your laundry from your doorstep instead of a given location and delivery them back to you for free.

Check if they have a schedule for the same and if they are flexible enough to accommodate you. This way, you will not have to deal with a situation where your clothes will be left on your doorstep if you are not home. 

You may also want to know their turnaround time. If you are using such services, there is a high chance that you will want your clothes back as soon as possible. Ensure that their TAT also works for you. 

It would be best not to hire a service that delivers after five days or more. Choose one that offers next day delivery or is also able to deliver on the same day. 

4. Is There a Minimum Cost or Weight for Free Delivery?

Most companies that offer free pickup and delivery do have a minimum weight. The minimum will depend on the service provider. Others can charge you a delivery fee if you are not able to reach their minimums.

Know their minimum and how much they will charge you if you cannot reach the minimum cost or weight.

5. Do They Check Your Pockets for Items Left?

If there's one thing that many people forget naturally, it is about checking pockets of their clothes before laundry. Some common items left behind are keys, medicines, coins, and cigarettes. These are items that are likely to cause damage to your clothes.

When choosing a laundry service, you want one that checks your pockets before washing the clothes. You don't want to damage your clothes or lose vital documents by allowing this mistake to happen.

6. What Are Their Reviews Like?

A great way of knowing more about a company and the services they offer is to look at what other people are saying about them online. Check out sites like Yelp, Google, or Nextdoor to ensure that there are no horror stories from their previous customers. 

Reading reviews will help you know if you can trust the laundry service. Look at what people are saying about the quality of their wash and customer care.

7. Do They Offer Special Need Services?

The first thing you want to know is if your clothes will be washed with others. This is necessary because you might need a hypoallergenic detergent. To cater to such special needs and also to provide customers with more of a home-like wash, good laundry services do not combine different customers' clothes.

As you create an account with them, you will specify your special needs and maybe also your preferred detergent. 

Once you have found the answer to these questions, you will have a clear picture of their services beyond their pricing. If you want to establish a long term relationship with your services provider, you want to make sure that they are the right choice for you.

Ask These Question to Know the Right Laundry Service for You

If you are not able to do your laundry at home, you want a laundry service that will give you the same quality. With these questions, you will be able to narrow down the list and choose one that you can trust. 

Are you looking for a laundromat or pickup and delivery laundry services? If you are near the Knoxville, TN area, you can count on us for high-quality services. 

Visit our website, check out our services, and feel free to contact us for more information.